Payment & Shipping Policy
Payment
1. Before payment, please make sure that your miners and voltage is compatible with the product. If you have any questions, contact the Fog Hashing team for details.
2. Fog Hashing accepts a wide range of payment methods for global convenience. These include major credit cards (Visa, MasterCard, American Express), debit cards, bank wire transfers (T/T), digital wallets (such as Google Pay), and cryptocurrency payments with USDT or BTC.
3. If you prefer to pay via bank wire transfer or cryptocurrency, please contact the Fog Hashing team through online chat or email for further assistance in completing your order.
4. Transactions completed through our online store are typically processed immediately. However, payments made by bank transfer or others may experience delays.
5. Payment security checklist:
5.2. Verify that communication emails are sent from the foghashing.io email domain.
5.3. If contacting us through Telegram or WhatsApp, ensure you are connecting via the official website.
6. For detailed payment methods information, please refer to the following table.
Wire transfers (T/T) |
Bank Name: OCBC(Oversea-Chinese Banking Corporation) |
Credit Card or PayPal |
Place an order directly on our online shop (https://shop.foghashing.io) and pay by credit card or Paypal. |
Crypto Currency Payment |
BTC: bc1q27zlz3zlt79pga5w9vpeqzyvel5s7062wnjfrk USDT (ERC20): 0xBe42314cD7453Eaa63A1e5b73802e553197799FD
USDT (TRC20): TQ9nvkHkWMZkdJqKnDdmhMhdey7cdAV4np
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Shipment
1. Shipping Warehouses: Fog Hashing operates official warehouses in Asia, Europe and North America.
2. Shipping Methods: Fog Hashing offers a variety of trade agreements including EXW, FOB, CIF, DDU, and DDP. The shipping method is determined based on the destination's proximity to our warehouse and the required delivery speed. Available shipping methods include courier, air freight, sea freight, and land transport. Please contact Fog Hashing sales for specific shipping methods and trade agreements.
3. Shipping Time: Due to product production cycles, shipping methods, destinations, potential customs inspections, and the risk of shipping delays, the shipping time ranges from 3 to 60 work days after payment.
4. Shipping Costs: Shipping costs vary based on the product's weight, the method of shipment, and the destination. For the North American region, the official online store can provide a freight quote. For other regions, please contact Fog Hashing sales representatives to confirm.
5. Import Duties: For non-DDP trade agreements, import duties vary by country or region. Please confirm the shipping details of your product with the Fog Hashing team and check with customs for duty rates.
6. Logistics Tracking: After shipping a product order, Fog Hashing shall provide a tracking number or link for easy tracking of logistics progress.
7. Damage and Loss: Fog Hashing purchases shipping insurance for all orders. In the event of damage or loss during transit, Fog Hashing shall handle the initial resolution and then claim compensation from the logistics and insurance companies. Please open the package to inspect the goods for any damages upon receipt, and if there is any damage, please make a note on the receipt.