FAQs

Customer FAQs

General Liquid Cooling Questions

What is immersion cooling?

What is immersion cooling?

What is immersion cooling?

How immersion cooling works?

How immersion cooling works?

How immersion cooling works?

What is the benifits of immersion cooling?

What is the benifits of immersion cooling?

What is the benifits of immersion cooling?

What is hydro cooling?

What is hydro cooling?

What is hydro cooling?

General Questions about Fog Hashing's Products

How many miners can I immerse in your products?

How many miners can I immerse in your products?

How many miners can I immerse in your products?

What kind of fan simulators should I use?

What kind of fan simulators should I use?

What kind of fan simulators should I use?

For a 1+ MW project, which product would you recommend?

For a 1+ MW project, which product would you recommend?

For a 1+ MW project, which product would you recommend?

How can I setup the system after received?

How can I setup the system after received?

How can I setup the system after received?

Can the equipment be used in snowy and rainy weather?

Can the equipment be used in snowy and rainy weather?

Can the equipment be used in snowy and rainy weather?

What models of mining rigs are supported?

What models of mining rigs are supported?

What models of mining rigs are supported?

Can I reuse heat from the miners?

Can I reuse heat from the miners?

Can I reuse heat from the miners?

Does the product have CE/UL certification?

Does the product have CE/UL certification?

Does the product have CE/UL certification?

How much can I overlock using your products?

How much can I overlock using your products?

How much can I overlock using your products?

Order & Payment Questions

What is the lead time for your products?

What is the lead time for your products?

What is the lead time for your products?

How can I get a quote?

How can I get a quote?

How can I get a quote?

Where will my products be shipped from?

Where will my products be shipped from?

Where will my products be shipped from?

What payment methods do you accept?

What payment methods do you accept?

What payment methods do you accept?

Shipment & Delivery Process

Do you ship to my address?

Do you ship to my address?

Do you ship to my address?

How long will the delivery take?

How long will the delivery take?

How long will the delivery take?

Is the shipment cost included in the quote?

Is the shipment cost included in the quote?

Is the shipment cost included in the quote?

Can I arrange the shipment myself?

Can I arrange the shipment myself?

Can I arrange the shipment myself?

After-Sale Related Questions

What are your warranty conditions?

What are your warranty conditions?

What are your warranty conditions?

How long is the warranty valid?

How long is the warranty valid?

How long is the warranty valid?

How can I resolve the issue I encountered?

How can I resolve the issue I encountered?

How can I resolve the issue I encountered?

Do you provide on-site deployment support?

Do you provide on-site deployment support?

Do you provide on-site deployment support?

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